We have a professional after-sales service team,can provide product manuals, video guidance and customer problems are guaranteed to be resolved within 24 hours.
We can provide overseas installation services, technical service personnel personally guide customers to install and debug, and train operators at the same time.
We can provide 3D charcoal machine production line design drawings according to the customer’s site.
How to pay to you ?
T/T inadvance . We can accept 30%-50% deposit , arrange delivery after receiving all the balance payment.
How long is the delivery time ?
For standard machines, it would be 7-15 days; For non-standard machines and customized machines according to clients specific requirements, it would be 30 days.
Do You Arrange Shipment For The Machines ?
Yes, dear esteemed customers, for FOB or CIF price, we will arrange shipment for you. For EXW price, clients need to arrange shipment by themselves or their agents.
How about the documents after shipment ?
After shipment, we ll send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates as required by clients.